Last updated: May 11, 2026
This Privacy Policy describes how Zeneth Pro LLC (referred to as "Zeneth Pro," "we," "us," or "our") collects, uses, and shares information on refunds.zenethpro.com and any pages served from that subdomain, including /apply, /funding, /privacy, and /terms.
This subdomain exists solely to inform U.S. importers, customs brokers, referral partners, and related professionals about tariff refund recovery and to refer eligible parties to a third-party recovery firm that performs the actual customs filing. Zeneth Pro is a referral partner for that recovery firm. We do not file claims with U.S. Customs and Border Protection ourselves, we do not handle bank statements on this site, and we do not perform underwriting decisions on this site.
This subdomain is intentionally minimal. We collect very little information directly. The categories below describe what we collect on this subdomain itself.
If you contact us by email at reuben@zenethpro.com or via the Zeneth Pro booking calendar, we receive whatever information you choose to include in your message: name, business name, email address, phone number, and the contents of your inquiry. This information is stored in our customer relationship management system (Zeneth CRM) and used only to respond to you and follow up about tariff refund recovery.
When you visit this subdomain, the hosting platform (Netlify) and analytics services collect standard server log information and aggregate site usage statistics. This may include:
This information is used to understand site performance and audience interest. It is not used to identify individual visitors and is not sold to third parties.
On the /apply and /funding pages, and on the homepage at refunds.zenethpro.com, you may encounter forms that are embedded from the third-party recovery firm's website. These are iframes that load directly from the recovery firm's domain. When you complete and submit one of these forms, the information goes directly to the recovery firm, not to Zeneth Pro. We do not see, store, or transmit the contents of those submissions. See section 3 below for how the recovery firm handles that data.
The tariff refund eligibility checker, claim application, and advance funding application embedded on this subdomain are operated by an independent recovery firm that we refer customers to. Zeneth Pro is not a party to your direct relationship with that firm. When you submit information through one of those embedded forms, you are entering into a relationship with the recovery firm, and their privacy practices apply to that information.
The recovery firm's privacy notice and terms of service govern how they collect, use, store, share, and protect the information you provide. Please review those documents on the recovery firm's website before submitting. If you have questions about how the recovery firm processes your data, request the firm's data protection officer or privacy contact directly.
Zeneth Pro receives only commission attribution data from the recovery firm: enough to confirm that a referred customer signed up through our partner link. Specifically, we receive a record that an account was created with our partner code attached. We do not receive your bank account information, your customs entry data, your harmonized tariff schedule codes, your import volume, or the specific dollar amount of any refund processed for you.
This subdomain uses a minimal set of cookies and tracking technologies:
?ref=reuben parameter on outbound links to the recovery firm carries our partner code so the firm can attribute new customers to us. This is standard affiliate referral tracking. The recovery firm may set their own cookies on their domain once you arrive there.Most modern browsers allow you to refuse cookies through browser settings. Doing so may affect functionality of the embedded forms.
Zeneth Pro LLC is a referral partner for an independent tariff refund recovery firm. We earn a commission when importers, customs brokers, or referral partners use the recovery firm's services through our links. This commission is paid by the recovery firm out of the firm's contingency fee. It does not add to your cost.
This commission relationship is the reason we built this subdomain and the reason we run outreach about tariff refunds. We disclose this relationship plainly in the footer of every page on this subdomain in accordance with the U.S. Federal Trade Commission's guidance on endorsements and testimonials (16 CFR Part 255).
The following third parties may receive limited information about your visit to this subdomain, generally consisting of standard server log data:
We do not sell information to data brokers and do not engage in cross-context behavioral advertising on this subdomain.
Depending on where you reside, you may have rights under U.S. state privacy laws (such as the California Consumer Privacy Act and similar laws in Virginia, Colorado, Connecticut, Utah, and others) or under the European Union General Data Protection Regulation. These rights generally include:
To exercise any of these rights with respect to information held by Zeneth Pro, contact us using the details in section 12 below. For information held by the recovery firm, please contact the firm directly.
We use commercially reasonable administrative, technical, and physical safeguards to protect information in our possession. All pages on this subdomain are served over HTTPS with TLS encryption. Information you transmit to the embedded forms travels directly to the recovery firm's domain over HTTPS without passing through our servers. Internal access to Zeneth CRM records is restricted and authenticated.
No security measure is perfect. We cannot guarantee absolute security of information transmitted over the internet or stored electronically. If you believe a security incident has affected your information, please contact us immediately.
This subdomain is intended for U.S. business owners, customs brokers, and related professionals, and is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided information through this subdomain, contact us and we will delete it.
This subdomain is operated from the United States and is intended primarily for U.S. businesses that imported goods subject to U.S. tariffs. Visitors from outside the United States should understand that any information you provide is processed in the United States and is subject to U.S. law, including law enforcement access in accordance with applicable U.S. legal process.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. Where required by law, we will provide more prominent notice. Your continued use of the subdomain after a change indicates your acceptance of the revised policy.
If you have questions, requests, or concerns about this Privacy Policy or our handling of your information, please contact us:
Zeneth Pro LLC
Attn: Privacy
2879 Paynes Prairie Cir
Kissimmee, FL 34743
United States
Email: reuben@zenethpro.com
For questions specifically about a tariff refund application you submitted through an embedded form, please contact the recovery firm directly. Their contact information appears in their privacy policy and terms of service on their own website.